What happens to your booking and your payments if causes beyond our control get in the way.
Living Well Event Center and Living Well USA LLC (“Venue”) work hard to keep every booked date. Sometimes causes beyond our reasonable control make it impossible, unlawful, or commercially impractical to host your event on the booked date and hours. This page explains what that means and what happens to your payments.
Examples include:
We will notify you as soon as practicable if one of these causes blocks your booking.
Unless we agree in writing to a new available date, your sole remedy is a full refund of all amounts paid under your rental agreement for the venue booking, including the reservation retainer/deposit and any paid balance of the venue fee.
Optional add-ons already paid to Venue (for example tables, chairs, or officiant fees) are also refunded in full if we cannot provide them because of the same cause.
Venue is not responsible for your third-party costs (vendors, rentals, lodging, travel, catering, or similar) unless the law requires it.
This policy does not excuse your payment obligations when the event can still be held lawfully and safely at the property.
If only part of the booked use is blocked and both parties agree in writing to proceed with a reduced schedule, any refund is limited to the unused portion as agreed in writing.
Your signed rental agreement controls. The short force-majeure clause in that agreement points here for full detail.
Related: Terms & Rental Terms · Booking and cancellation FAQ